With the restaurant kiosk system

no more checkout lines!

Self-service kiosk systems are widely used in the retail sector for product scanning and fast payment processes, and in restaurants for customers to manage their own ordering and payment. In airports, they facilitate check-in and boarding pass issuance, while in hospitals and clinics, they are used for appointments, information updates, and payment transactions. In supermarkets, they allow customers to complete their shopping without waiting in line at the cashier. In cinemas, they speed up ticket and snack sales, and in hotels and resorts, they simplify check-in and check-out processes. In public institutions, kiosks are used for citizens to access information and handle document procedures, while in gyms, they are preferred for membership management, access control, and payment processes.

• The self-service restaurant kiosk system speeds up the ordering process for customers, preventing queues at the cashier.
• In businesses that use restaurant kiosks, customers can place orders and make payments contactlessly, making the restaurant experience more comfortable.
• By ordering through restaurant kiosks, customers eliminate errors that may occur during manual order taking.
• Kiosk restaurant systems increase sales by suggesting additional products to customers. It is known that self-service restaurant kiosk systems can boost restaurant sales by 20-30% by highlighting popular items.
• With its visual and customizable interface, it strengthens the restaurant's brand and overall experience.
• The restaurant kiosk system gives customers control during ordering, saving time and reducing the business's labor needs.
• Self-service restaurant kiosk systems collect data on customer preferences and ordering habits, enabling businesses to make more efficient and guest-focused decisions.
• The multiple language options of restaurant kiosk systems allow foreign guests to place orders easily without language barriers.
• Integration of restaurant kiosk systems with POS provides real-time data on inventory tracking, stock status, and demand.

• The retail sector uses self-service kiosks to enable customers to quickly browse products and complete payments.
• All types of restaurant businesses prefer restaurant kiosk systems to streamline order and payment processes.
• Airports use kiosks to facilitate self check-in and boarding pass issuance for passengers.
• Hospitals and clinics may opt for self-service kiosk solutions for appointments, information updates, and payment transactions.
• Banks install kiosk systems so customers can perform transactions such as deposits, withdrawals, and bill payments independently.
• Supermarkets may prefer restaurant kiosks to allow customers to complete their orders without waiting in checkout lines.
• Cinemas benefit from kiosk systems to speed up ticket purchases and snack orders.
• Hotels and resorts choose kiosks to automate check-in and check-out processes, enhancing the guest experience.
• Public institutions offer kiosk solutions for citizens to access information, make appointments, and obtain documents.
• Gyms and fitness centers prefer self-service kiosk systems to facilitate membership processes, access control, and payments.

The restaurant kiosk system is a new generation technology where many software and hardware components such as user interface, POS, kitchen display systems (KDS), payment systems, and inventory management work in an integrated manner. When the restaurant's menu content is defined in the POS system, this content is automatically reflected on the kiosk screen. Any updates to the menu, such as product changes, price updates, or visual additions, are made through the POS and instantly appear on the kiosk screen. This ensures that both the cashier and the kiosk operate with the same data, menu consistency is maintained, and the entire system stays up to date without the need for manual intervention. Thanks to POS integration, not only menu information but also order details are processed instantly, and data such as payment status, product categories, and table/branch information are transmitted to the POS.

With kiosk integration, customers can complete their payments directly on the kiosk screen using methods such as credit card or digital wallet after placing their orders. These transactions are synchronized with Simpra POS, and the payment record is automatically created in the system. Additionally, this integration works in harmony with e-invoice and e-archive processes, ensuring that the payment process is fully digital and secure.

With solutions like Simpra Inventory that work integrated with the POS, every order placed through the kiosk is automatically deducted from inventory. This enables real-time stock tracking by product and helps prevent waste. All data from the kiosk system is collected in Simpra’s central reporting panel. Data such as sales quantities, order preparation times, customer preferences, and average basket size are analyzed to support operational improvements.

The Simpra restaurant kiosk system is typically offered with a subscription-based pricing model, with fees determined by several key factors. The number of kiosks to be installed in the establishment directly affects the total cost; as the number of kiosks increases, so does the cost. Restaurant kiosk systems work fully integrated with Simpra POS. Thanks to this integration, it is sufficient to simply activate the kiosk module in the POS system—no additional software purchase is required. Furthermore, since the payment area and card reader are built into the kiosk device, there is no need for extra hardware installation. The kiosk receives all data directly from the POS system and transmits the order and payment information back to the POS in the same way. As a result, no additional infrastructure investment is necessary. Once the kiosk device is procured, usage can begin by simply paying the licensing fee.

Restaurant kiosk systems feature user-friendly interfaces that allow customers to quickly adapt and easily create orders. The operation of the restaurant kiosk system can be summarized in the following steps:

• The customer starts the ordering process by clicking the "Start Order" button.
• They navigate through categories to find the one they wish to order from.
• By tapping on the desired item, they can view its image, description, and price.
• They can personalize their order by adding or removing ingredients.
• After reviewing the order summary, the customer proceeds to the payment stage.
• They confirm the transaction by choosing from credit card, debit card, or mobile payment options.
• The customer completes the order by either receiving a receipt from the kiosk or viewing their order number on the screen.

If the restaurant is not newly opening and already has an active POS system, the restaurant kiosk system can be set up in as little as 1 hour. However, if the kiosk and POS system will be set up from scratch together, this process may take several hours or longer depending on the scale of the operation.